The Co-VID-19 clause
All classes cancelled and re-scheduled due to CoVID will no longer be refundable - classes will be re-scheduled and bookings are transferable.
It is up to you to keep an eye on the website for new class calendars/ availability.
When you re-book - you need to ensure you supply your previous product order number which acts like your paid invoice - proof of payment.
by committing to payment ( & ticking the box) it is assumed you have read and agreed to the following:
C’est la vie:…we can not offer refunds, make up classes or swap classes for missed classes; you may gift your full fees/term block/Taster class or workshop booking to a friend or family member to attend in your place. ( However, | if you contact us early enough - | if we have someone waiting in the wings | it may be possible we can work something out that is fair to all parties - but sorry - no guarantees ) .
Choose your term/class thoughtfully if you think you will miss a class or more- ( you have taken a non-refundable 'ticket' - the plane will fly regardless of your empty chair). If you have scheduled events during your pottery week, if you are doubtful you can relinquish the funds paid - you may wish to consider an alternative term. And if life just happens to you on your pottery day – we feel for you and appreciate you love your pottery class, however the same rules apply for unforeseeable events.
StudioMade reserves the right to cancel or re-schedule classes outside of the advertised dates and times. In this event Students will be given as much notice as possible and will be entitled to a full refund for the rescheduled class/ classes where StudioMade has been responsible for the adjustment/ cancellation of the scheduled class.
**After 4 weeks from email notification, any uncollected work cannot be guaranteed to remain available for collection. StudioMade has limited shelving space available for storage of work. Postage can be organised by arrangement prior to this time.