StudioMade Terms and Conditions

StudioMade is in-line with other pottery schools. We can not offer refunds, make up classes or swap classes for missed classes - refer below for the COVID make-up clause.
  • however you may gift your class or workshop booking to a friend or family member to attend in your place - please let us know if this is your intention ( this does not apply to term classes once you have commenced) .   

Choose your term or Taster Class date thoughtfully. Our taster classes are small and run to a short-tight booking schedule.  We dont have time to re-advertise your spot.  Feel free to gift/ on-sell your taster class to someone else. For term classes if you have other scheduled or non- scheduled events occurring during your pottery week you may wish to consider an alternative term. And if life just happens to you on your pottery day – we feel for you and appreciate you love your pottery class, however the same rules apply for unforeseeable events.

StudioMade reserves the right to cancel or re-schedule classes outside of the advertised dates and times.  In this event Students will be given as much notice as possible and will be entitled to a full refund for the rescheduled class/ classes where StudioMade has been responsible for the adjustment/ cancellation of the scheduled class.

*refer below for the CoVID-19 clause

**After 4 weeks from email notification, any uncollected work cannot be guaranteed to remain available for collection.  StudioMade has limited shelving space available for storage of work.

Postage can be organised by arrangement prior to this time.

(We recommend you contact us if 4 weeks has passed and you havent heard from us for collection of your work - you may have missed a text message or our email is in your trash) .

Once your enrolment - includes Taster classes/Specialist classes as well as term classes -  has been confirmed it is up to you to  be aware of current Government Lockdowns and restrictions put in place due to CoVID-19 - if you are unsure if your class is running please contact us via email/ or check out the website home page for updates.

The CoVID make up clause: Classes cancelled either by you or us due to CoVID are not refundable. If you cancel due to CoVID illness you have 8 weeks to rebook your Taster class from the date of your cancelled class - please gift to a friend or on-sell your class if you are unable to meet this time frame.  We will contact you if it us that needs to cancel the class ( the re-booking time frame will be different)

It is up to you to keep an eye on the website for new class calendars/ availability.

When you re-book - you need to ensure you supply your previous product order number which acts like your paid invoice - proof of payment.